Synchrony Published: February 11, 2020
Location
Charlotte, NC
Job Type
Category

Description

Collaborate with CX Strategy & Design team to design and build insights capabilities. Manage team supporting production of State of the Customer reports and journey baseline deliverables. Collaborate with partner teams (data, social, complaints, and more) to source the data necessary to support the customer insights strategy. The VP, State of the Customer is focused on transforming the customer...

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